The food was ready. The rider was still waiting.
A delivery-only kitchen can cook perfectly and still get marked late. Between the pan and the bag there is a packing step nobody signals, so riders queue at the door while orders sit on the rack. LabKOT makes 'cooked' an event the packing station receives immediately, across every brand on the same line.
Margin leaks between cook and bag
Several aggregators, several virtual brands, one physical kitchen — and no shared clock between them.
Packers find out last
Cooked items pile up on the rack because the packing station has no cue. Every minute there is a minute on the aggregator's late clock.
Riders idle at the door
Riders arrive on the platform's estimate, not your reality, so they wait — and platform ratings absorb the difference.
Brands blur on one line
When four virtual brands share a pass, items get bagged into the wrong order and the refund lands on your side.
Cooked, packed, dispatched — as three known moments
Instead of one long opaque gap, you get timestamps for each handoff and a station that reacts instantly.
Cooked is a press, not a shout
The line marks an order complete on the kitchen unit, tagged to its brand and ticket, and the packing station lights up.
See features →Packers and dispatch on the same alert
The packer assigned to that ticket is notified in about two seconds, so bagging starts while the food is still hot.
See features →One record across aggregators
Every brand and channel settles through one console, with cook and dispatch times sitting against each order.
See features →Map it to your dispatch window
Share your busiest hour and we will show where the late minutes are created.