In quick service, seconds are capacity
A quick service outlet does not have a quality problem at lunch — it has a queueing problem. Trays are ready before anyone collects them, and the line outside grows for reasons the kitchen cannot see. LabKOT turns each finished tray into an instant, addressed signal so throughput stops depending on eye contact.
The line is longer than the cooking time
When ticket volume triples in ninety minutes, the constraint moves from the fryer to the handoff.
Trays finished, nobody dispatched
Food is up but the counter crew is mid-transaction. The tray idles, the queue does not, and cook times start looking worse than they are.
Surge with no early warning
The kitchen learns about the rush when it arrives at the pass, not when orders spike, so prep is always one wave behind.
No honest speed number
Without a timestamp on 'ready' and 'collected', service speed is a guess and every shift argues about where the delay was.
Throughput you can measure and move
Each ready press becomes a timestamp, which is what makes peak-hour capacity manageable instead of anecdotal.
Built for a hundred presses an hour
A machined button at the pass with its own display unit. Rated for high-volume shifts and readable across a hot line.
See features →Addressed, not broadcast
The alert goes to the crew member holding that ticket, so nobody double-walks and nothing is collected twice.
See features →Counter keeps pace with the pass
Settlement and token status update from the same event stream, so the display board matches reality.
See features →Run the numbers on your busiest hour
Bring one week of covers and we will show where the seconds are hiding.