One kitchen, three services, a lot of corridor
A hotel kitchen sends food to a dining room, a banquet hall and a guest room on the ninth floor — often within the same ten minutes. The distance is fixed; the waiting is not. LabKOT tells the assigned steward that a tray is up the instant it is up, so trays leave the pass instead of resting on it.
The delay is in the walking, not the cooking
Hotel service fails between departments, across floors and at shift change — places a kitchen screen never reaches.
Room service trays resting at the pass
A tray for a guest room can sit several minutes before a steward passes the kitchen, and the guest experiences that as the whole delay.
Banquet rounds going out uneven
Large functions need a hall served together. Without a single go signal, half the room eats while the other half watches.
Handovers lose the open orders
At shift change, in-progress orders live in a departing steward's head. Whatever is not spoken aloud is simply forgotten.
The pass reaches every department directly
Instead of one kitchen shouting into three services, each ready tray is addressed to the person who owns it.
One pass, many destinations
The kitchen unit marks a tray ready and tags it to room service, banquet or the restaurant — one press, correct department.
See features →Reaches the steward on any floor
The assigned steward is alerted on their phone with room or table context, wherever in the property they are.
See features →Outlets and room charges in step
Restaurant covers, banquet functions and room postings settle from the same event record, so nothing is billed twice or missed.
See features →Plan it for your property
Tell us your outlets and floors and we will map the signal path before installation.